The era of batch-and-blast campaigns is over. Today’s most powerful tool seems to be relevance, which underscores the need for careful database segmentation. However, being a complex and delicate undertaking, for many it is still only a theory. In practice it poses too many doubts and problems especially for the inexperienced ones: bad choices for segments may result in no improvement, or even be worse than no segmentation at all. That’s why we all depreciate it. MarketingSherpa’s recent case study is one of a few which not only present its benefits but also some practical ideas on how to successfully implement it.
